Care, Maintenance & Warranty
Care and Maintenance of your Breezway louvres will keep them looking good and increase the life of the product. See also warranty. Regular maintenance is also a condition of the Breezway Warranty. More regular maintenance will be required in harsh environments such as coastal locations.
Aluminium
To reduce weathering, maintain the surface finish with regular cleaning every 3 months or more often in aggressive coastal or industrial environments.
- Gently brush or hose away loose deposits.
- Clean with a sponge or soft brush, mild detergent, and warm water. Avoid cleaning agents with a caustic base, abrasive materials or harsh chemicals.
- Rinse with clean water and dry with a chamois (optional).
- Apply a non-abrasive car polish to maintain the lustre of the finish (optional).
Plastic
Use a neutral cleaning agent like car wash (without wax/polymer) or mild furniture polish to clean plastic components. Avoid acidic or alkaline solutions like vinegar, detergents, and glass cleaners.
Glass
Install Breezway Low E glass blades with the coated side to the inside of the building.
Use clean, lint-free cloths and mild, non-abrasive detergents (or 1 part vinegar to 10 parts water) to clean glass blades every 3 months or more often in aggressive coastal or industrial environments.
To remove fingerprints from satina glass blades, use a 10% isopropanol detergent (e.g. Windex Original) and lint-free paper towel. Change the surface of the paper towel frequently to avoid spreading fingerprints.
Timber
Finish all timber blade surfaces with an exterior-grade sealant to prevent movement and colour variations. The sealant should be non-tacky or abrasion-resistant to avoid blades sticking together when closed. Follow sealant manufacturer's instructions for reapplication to prevent weathering and maintain the product warranty. Dark colours may cause timber movement.
Louvre Components
Internal louvre operating mechanisms are pre-lubricated with clear lubricant before assembly and should last the life of the window under normal conditions.
Inspection of louvre components is recommended at the time of installation and at yearly intervals, or more frequently if based on environmental conditions.
- Inspect all screw fixings for firmness.
- Ensure all Stronghold System pins (if present) are firmly clicked in place.
- Check louvre clips for any degradation over time.
- Check blades are firmly and safely positioned in the clips.
- Ensure all blades operate freely.
- Ensure seals are in place and clean.
- The Powerlouvre System should be operated at least once per month.
Keylocks
The keylock has been designed to be maintenance-free however if the lock mechanism suffers damage or the lock barrel needs to be replaced, please contact the window fabricator that supplied the louvre.
Warranty
Subject to the Warranty Claim Procedure, Breezway warrants the goods supplied to be free of defects arising from faulty workmanship or materials for a period of up to ten (10) years on frames, seven (7) years on louvre moving parts, and three (3) years on electronic components from the date of purchase and guarantees that services will be rendered with due care and skill.
After Sales Service
Breezway has a friendly Sales Team available on +617 3847 0500 or aftersales@breezway.com.au to answer all your enquiries and offer after sales support when you need it. For out of warranty requests, please contact your local Breezway Supplier.
Service Providers
For Breezway Louvres outside of the warranty, paid services and repairs are available through the following recommended suppliers.
| State | Region | Business Name | Contact Person | Address | Office Phone | Mobile | Service Territory | |
|---|---|---|---|---|---|---|---|---|
| QLD | South East Queensland | Breezway | Keith Chaston | 35 Cambridge St,Coorparoo QLD 4151 | 07 3847 0500 | 0407 063 710 | Keith.Chaston@breezway.com.au | SEQ Greater - Coff Habour |
| Cory Watson | 0497 963 436 | Cory.Watson@breezway.com.au | ||||||
| South East Queensland | Superior Glass Brisbane | 241 Leitchs Rd, Brendale QLD 4500 | 07 3353 1588 | sales@superiorglass.com.au | SEQ | |||
| FNQ | Far North Queensland | J & R Refrigeration | Joshua Cristante (Cairns) | 26 Donaldson St, Manunda Qld 4870 | 07 4081 2900 | admin@jandrrefrigeration.com.au | Palm Cove - Gordonvale Powerlouvre™ System repairs only |
|
| FNQ Glass Services | Eddie Graham | Mount Sheridan | 07 0457 418 841 | sales@fnqglassservices.com | Cairns | |||
| NSW | Sydney | The Louvre Guy | Paul Meek (Sydney) | 1-19 Booth St, Camperdown NSW 2050 | 0423 056 120 | paulthelouvreguy@gmail.com | Sydney Greater - Wollongong | |
| Sydney | Hoverco Building Services | Aaron Stewart (Northern Beaches) | 3A 84A Old Pittwater Rd,Brookvale NSW 2100 | 0449 136 405 | info@seabreezewindows.com.au | Sydney Northern Region | ||
| Central Coast | Crossley Maintenance Services | Craig Crossley (NSW Central Coast) | 47 Popplewell Rd, Fern Bay NSW 2295 | 0408 170 328 | craigcrossley@outlook.com | Port Macquarie - Hardy's Bay | ||
| Byron Bay | PR Window Spares | Peter Kerridge | Byron Bay | 0412 759 294 | info@prwindowspares.com.au | NSW Northern Rivers Region | ||
| South Coast NSW | GSR Contracting | Grant Ross | 10 Pryce St, Berridale NSW 2628 | 0404 100 591 | gsrcontracting@hotmail.com | NSW South Coast | ||
| SA | South Australia | Smart Tormax SA Pty Ltd | Brad Reseigh - Gavin (Adelaide) | Unit 1/4 West Thebarton Rd, Thebarton SA 5031 | 08 8351 9868 | 0418 826 616 | brad.reseigh@tormax.com.au | Adelaide greater - Murray Bridge |
| Renee Russell | service-sa@tormax.com.au | |||||||
| ACT | Canberra | GSR Contracting | Grant Ross | 10 Pryce St, Berridale NSW 2628 | 0404 100 591 | gsrcontracting@hotmail.com | Canberra | |
| WA | Northern Western Australia | Glass Co Kimberley | 20 Archer St, Minyirr WA 6725 | 08 9192 2168 | sales@glasscowa.com.au | |||
| Southern Western Australia | Loucon (Clark Agencies) | Andrew Clark (Perth) | 0418 918 009 | clarkagencies@yahoo.com.au | South West WA Region | |||
| VIC | Victoria | RMANDCO | Lenny (Paul Henry) | 17 Ramage St, Bayswater Melbourne VIC 3153 | 0448 888 309 | P.henry@rmandco.com.au | Victoria & Tasmania | |
| Wendy Wills (Office) | 1300 762 391 | sales@rmandco.com.au | ||||||
| NT | Darwin | Breezway | Brad Mead | 1B/10 Cato St, Winnellie NT 0821 | 0433 671 313 | brad.mead@breezway.com.au | Darwin & Surrounds | |
| NZ | New Zealand | Nicks Components & Accessories | Tony Davies | 56 Forge Rd, Silverdale 0932 | +64 9 426 6862 | +64 27 221 1101 | tony@nicks.net.nz | New Zealand & Pacific Islands |
| AP Windows & Doors | Albie Potgieter | Auckland | 021 838 323 | info@apwindowsdoors.co.nz | New Zealand Out of Warranty service jobs only |
